Terms
Terms of service
Service rules for MVP and pilot use, including permitted classroom use, boundaries, and legal responsibilities.
At a glance
The key boundaries for pilot use, teacher access, and acceptable classroom deployment.
- These terms govern access to and use of FairCall during MVP and pilot use.
- FairCall supports equitable participation and teacher reflection, not grading or high-stakes assessment.
- Schools and teachers retain responsibility for lawful use of student data in their context.
- Account, export, and deletion controls are available through Account controls in the app.
Service boundary
FairCall supports equitable participation and post-lesson reflection. It is not a grading, disciplinary, or high-stakes decision system.
Service description
FairCall is a teacher workflow tool designed to support equitable participation and post-lesson reflection. The product is not intended as a grading or high-stakes student assessment system.
Governing law
These terms are governed by the laws of England and Wales, unless a signed institutional agreement states otherwise.
1. Eligibility and accounts
- You must provide accurate account details and keep credentials secure.
- You are responsible for all activity under your account.
- Account sharing is not permitted unless explicitly authorized in a school agreement.
2. Permitted use
- Use FairCall for classroom participation routines and teacher reflection.
- Use data in line with school policy and applicable privacy law.
- Maintain responsible handling of student identifiers and class rosters.
3. Prohibited use
- Do not use FairCall as a sole basis for grading or disciplinary decisions.
- Do not attempt unauthorized access, data scraping, or tenant boundary bypass.
- Do not upload unlawful or harmful content.
- Do not interfere with service security, availability, or integrity.
4. Data ownership and responsibilities
Teachers and schools retain ownership of their educational data. FairCall processes data only to operate and secure the service and as documented in the Privacy Policy and contractual terms.
5. Intellectual property
FairCall and related branding, software, and documentation are protected intellectual property. We grant a limited, revocable, non-transferable license to use the service in accordance with these terms.
6. Availability and changes
MVP and pilot services may evolve rapidly. We may update, modify, or discontinue features as part of product development, including reliability and compliance updates.
7. Suspension and termination
- We may suspend access for security, abuse, or legal compliance reasons.
- You may stop using the service at any time.
- Account deletion controls are available within Account controls in the app.
8. Disclaimer
FairCall is provided on an "as is" basis during MVP and pilot stages. While we aim for reliability and security, uninterrupted operation is not guaranteed.
9. Limitation of liability
To the maximum extent permitted by law, FairCall is not liable for indirect, consequential, or special damages, including loss of profits or data. Nothing in these terms excludes liability that cannot be excluded by law.
10. Contact
Questions about these terms can be sent to support@faircall.app.
Related compliance documents
Continue school review with privacy, DPA, and DPIA references.
Need help with terms or access?
Use the right support or account path for access questions, school review, or legal clarifications.